Shipping policy
Welcome to Harmony & Dapper, your ultimate destination for fashion and lifestyle products. We are committed to delivering your favourite items right to your doorstep with efficiency and care.
Below is our shipping policy:
SHIPPING REGIONS:
United Kingdom: We offer standard and express shipping options throughout the UK.
United States: Products shipped from our USA suppliers are available for both standard and express delivery within the USA.
European Union: We ship to all EU countries by offering economy, standard and express shipping while adhering to the latest regulations and standards.
United Arab Emirates: We offer standard and express shipping options throughout the UAE.
International: For customers outside the above regions, we provide international shipping with clear customs and import duty information.
SHIPPING COSTS, PRICING CONDITIONS & DELIVERY TIMES:
The shipping charges are segregated into 3 main profiles based on the product suppliers.
General Shipping Profile 1
|
Shipping Method |
Delivery Times (Business Days) |
Pricing Condition |
Shipping Cost (GBP) |
|
|
UK |
Standard |
2 - 4 |
If £0.00 to £49.99 |
£5.99 |
|
If £50.00 and above |
Free Shipping |
|||
|
Express |
1 - 3 |
If £0.00 to £49.99 |
£9.99 |
|
|
If £50.00 and above |
£7.99 |
|||
|
USA |
Standard |
3 - 17 |
If £0.00 to £74.99 |
£8.99 |
|
If £75.00 and above |
Free Shipping |
|||
|
Express |
2 - 11 |
If £0.00 to £74.99 |
£17.99 |
|
|
If £75.00 and above |
£14.99 |
|||
|
EU |
Economy |
10 - 15 |
If £0.00 to £74.99 |
£6.99 |
|
If £75.00 and above |
Free Shipping |
|||
|
Standard |
2 - 11 |
If £0.00 to £84.99 |
£8.99 |
|
|
If £85.00 and above |
Free Shipping |
|||
|
Express |
2 - 7 |
If £0.00 to £74.99 |
£22.99 |
|
|
If £75.00 and above |
£18.99 |
|||
|
Standard |
3 - 17 |
If £0.00 to £74.99 |
£15.99 |
|
|
If £75.00 and above |
£8.99 |
|||
|
Express |
2 - 11 |
If £0.00 to £74.99 |
£20.99 |
|
|
If £75.00 and above |
£17.99 |
|||
|
International |
Standard |
3 - 17 |
If £0.00 to £74.99 |
£18.99 |
|
If £75.00 and above |
£10.99 |
|||
|
Express |
2 - 11 |
If £0.00 to £74.99 |
£25.99 |
|
|
If £75.00 and above |
£20.99 |
General Shipping Profile 2
|
Shipping Location |
Shipping Method |
Delivery Times (Business Days) |
Pricing Condition |
Shipping Cost (GBP) |
|
USA |
Standard |
3 - 17 |
If £0.00 to £74.99 |
£9.99 |
|
If £75.00 and above |
£7.99 |
|||
|
Express |
2 - 11 |
If £0.00 to £74.99 |
£18.99 |
|
|
If £75.00 and above |
£14.99 |
|||
|
Rest of the World |
Standard |
3 - 17 |
If £0.00 to £74.99 |
£24.99 |
|
If £75.00 and above |
£20.99 |
General Shipping Profile 3
|
Shipping Location |
Shipping Method |
Delivery Times (Business Days) |
Shipping Cost (GBP) |
|
USA |
Standard |
3 – 17 |
Free |
|
USA Remote |
Standard |
3 – 17 |
Free |
|
UK |
Standard |
2 – 4 |
Free |
|
Rest of the World |
Standard |
3 – 17 |
Free |
CUSTOMS AND IMPORT TAXES:
Customers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.
TRACKING YOUR ORDER:
Once your order is shipped, we will provide you with a tracking number so you can follow its journey to your home. You will receive an email with the tracking information and a link to our courier’s tracking page. This allows you to see the real-time status of your delivery and estimate the delivery date.
LOST OR DELAYED SHIPMENTS:
While we strive to ensure timely delivery, occasionally, unforeseen circumstances may cause delays. If your order is significantly delayed or lost, please reach out to our customer support team at hdfashiondesigners@gmail.com . We will investigate and assist you promptly.
RETURNS AND EXCHANGES:
For information on returns, exchanges, and our refund policy, please refer to our dedicated Returns and Refunds page on our website. We want you to be completely satisfied with your purchase, and we’ll work with you to resolve any issues.
PACKAGING AND HANDLING:
We take great care in packaging your items to prevent damage during transit. Rest assured that your products will arrive in excellent condition. If you receive a damaged package, please notify us within 48 hours of delivery.
ADDRESS ACCURACY:
Please ensure that your shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
FREE SHIPPING PROMOTIONS:
Occasionally, we offer free shipping promotions. Keep an eye on our website and social media channels for updates on such offers.
ENVIRONMENTAL RESPONSIBILITY:
We are committed to minimizing our environmental impact. Whenever possible, we use eco-friendly packaging materials and encourage recycling.
CONTACT US:
If you have any further questions or need assistance, feel free to reach out to our customer support team at hdfashiondesigners@gmail.com. We’re here to help!